Friday, September 03, 2010

Customer Testimonials

The vast majority of our studies are proprietary in nature and are conducted under a non-disclosure agreement. The following are some comments from several of our clients regarding their experiences working with the TechWise Research Team:

I have worked with Chip and his team on several projects ranging from market research to product focus groups, and particularly customer satisfaction. He and his company are probably the best I have ever worked with. Chip's domain expertise translates into a consultative relationship that delivers actionable results, not just a lot of interesting data. He is very strong at providing the analysis of the data and what can be done in response to key trends discovered. I highly recommend him and would be happy to discuss my experiences with his company with anyone that might be thinking about engaging TechWise Research.
- Multiple Choice Modeling and Pricing Studies
- Storage Products Manufacturer
Throughout our working relationship, Chip has consistently delivered top quality research. I found his easygoing and approachable management style easy to work with. In addition, he clearly demonstrated the necessary level of analytical expertise to be successful in market research.
- Several quantitative studies
- Server manufacturer
Your project management process and the responsiveness of your team is just terrific! Every time I needed assistance, you were quickly available to answer questions and keep the project moving along at top speed. Once again, Chip, thanks for all your hard work on such a successful research effort!
- Market sizing/modeling study
- Network printer manufacturer
I have worked with Chip on several major projects over the past five years and have always had outstanding results. Chip has the proven ability to work through complex business problems while concentrating on the critical issues. He is very perceptive and understands the internal pressures of our company and quickly responds to 'urgent requests,' making my job much easier.
- Lost sales analysis
- Computer printer manufacturer
Chip did an outstanding job of understanding our overall goal and gathering the needed information from our customers. Most importantly, the analysis and presentation of the data was easy to follow and left little question as to the areas of primary, future focus.
- Customer satisfaction study
- Telecommunications equipment manufacturer.
I have had the pleasure of working with Chip for over two years as he personally supervised eight national and international market research studies targeted at MIS and IT professionals, as well as channels of distribution. During this time, I have been impressed with Chip's commitment to excellence, customer service, and contributions towards the continuous improvement of the market research process within our division.
- Several market sizing studies
- Network hardware manufacturer
It is tremendously beneficial to work with a team that is knowledgeable about our business. That knowledge contributes to thorough survey design to uncover the needed information, and comprehensive analysis, reporting and presentation of a large amount of detailed data in an understandable, relevant format
- Dual conjoint study
- Network hardware manufacturer
©2010, TechWise Research: Customer Testimonials